SHIPPING POLICY
Last Updated: June 2026
Thank you for shopping with Underworld Studios.
Processing Time
All orders are processed within 2–5 business days after payment has been received. During product launches, promotions, holidays, or high-volume periods, processing times may be extended.
Shipping Times
Estimated shipping times are:
• United States: 3–7 business days after fulfillment
• International Orders: 7–21 business days after fulfillment
Shipping times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Underworld Studios is not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
Underworld Studios is not responsible for lost, stolen, delayed, or damaged packages once they have been transferred to the shipping carrier. Customers should contact the carrier directly regarding delivery issues.
Shipping Promotions
From time to time, Underworld Studios may offer free shipping promotions. Promotion terms and eligibility requirements will be listed during the promotional period.
Contact
For shipping inquiries, contact:
[email protected]